Skip to main content Skip to navigation

Customer Service
Communications
Projects
Doing Business
About S&WB
Log In ToMY ACCOUNT

Updated 06/10/2025 11:28:29

SWBNO is giving customers with past-due balances a chance to get back on track this summer— without paying late fees. From now through August 31, customers who enroll in an interest-free PromisePay payment plan will have all late fees waived before their next billing cycle.

To enroll or learn more, visit https://swbno.promise-pay.com/ or call (504) 565-2905.

Read full release here.

Home
News & Events
News & Events

News & Events

Total Results Found:

Checking for more results...

This page was last modified on Jul 1, 2025 11:30 PM

Provide feedback about this page

CONTACT US

Account Questions

(504) 52-WATER / (504) 529-2837

Email Customer Service

Report Leaks

(504) 529-2837 ANYTIME, 24/7 Report it Online

Report Waste, Fraud, and Abuse

(833) 800-0040 Report it Online

Press / Media Requests

Email our Communications Team

Public Records

Request a Public Record

Website Feedback

Leave us Feedback

S&WB Careers

View Open Positions

SUBSCRIBE FOR UPDATES

Email Address for Newsletter Subscription

Enter your email address to subscribe to SWBNO updates

FOLLOW US

OUR ADDRESS

625 Saint Joseph Street
New Orleans, LA 70165
P: (504) 52-WATER
(504) 529-2837
F: (504) 585-2455

Admin | Careers | Terms of Use | Privacy Policy | Site Map
Sewerage and Water Board of New Orleans / 2025

Search SWBNO website

Frequently Searched

How can I pay my bill? How do I contact S&WB? Where can I report a leak? What are my water and sewer rates in New Orleans? Read more Frequently Asked Questions

Validation error occured. Please enter the fields and submit it again.

Thank You ! Your email has been delivered.