Currently the Sewerage and Water Board of New Orleans has 86 of 93 drainage pumps available for use.

When it's cold outside, remember that just a little water goes a long way. You can protect your pipes and reduce the risk of freezing with a few simple techniques. First, insulate your outdoor pipes before it gets cold. When the temperature drops below 32 degrees, run a spaghetti-thin stream of water from ONE faucet the farthest away from your water meter. Should your pipes freeze and break, immediately call a plumber and turn your water off at your main valve. For more information, visit our Fighting the Freeze page.

The Sewerage and Water Board of New Orleans (SWBNO), in collaboration with BlueConduit, launched the city’s first ever water service line material inventory alongside utilities across the country in compliance with the EPA’s Lead and Copper Rule Revisions.

The Sewerage and Water Board of New Orleans (SWBNO) announced a new billing option for eligible customers, made possible by the recent passage of Act 393 during the 2024 Regular Legislative Session.

The Sewerage and Water Board of New Orleans’ annual Consumer Confidence Report is now available online

We are now offering customers a new, flexible, and interest-free way to pay their past due water bills.

Check Out These Water Conservation Tips

Fight F.O.G. Keep Fats, Oils & Grease Out of Your Drain!