Press Releases

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Friday, August 15 2025, 00:00 - Randy Hayman Begins as New Executive Director of the Sewerage and Water Board of New Orleans

NEW ORLEANS, LA —The Sewerage and Water Board of New Orleans (SWBNO) officially welcomes Randy Hayman as its new executive director. He brings with him decades of experience in public utilities, environmental law, and community-focused leadership. Hayman was selected after a national search led by the utility's Board of Directors. He …

Friday, August 15 2025, 00:00 - Over 3,400 Customers Take Advantage of SWBNO Summer Late Fee Waiver

ustomers have until August 31 to catch up on past-due water bills—without paying late fees New Orleans, LA — More than 3,400 customers have already taken advantage of Sewerage and Water Board of New Orleans’ (SWBNO) special summer offer, which waives all late fees for customers who pay in full or enroll in a payment plan to address …

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Monday, June 30 2025, 00:00 - Precautionary Boil Water Advisory Lifted for Limited Portion of Uptown New Orleans

New Orleans, LA - The Sewerage and Water Board of New Orleans (SWBNO), in consultation with the Louisiana Department of Health (LDH), has canceled the precautionary boil water advisory for a limited portion of Uptown New Orleans which includes:4900 - 5000 block of Loyola Ave 2200 - 2500 block of Upperline St. Water pressures in this …

Thursday, June 12 2025, 00:00 - SWBNO Announces Board of Directors Council District E Vacancy

NEW ORLEANS, LA— The Sewerage and Water Board of New Orleans (SWBNO) is accepting applications for a citizen member seat on its Board of Directors.Council District E Representative (vacancy effective May 21, 2025) Applicants must:Be a registered voter in Orleans Parish.Have been a resident of Orleans Parish for two years prior to their …

Tuesday, June 3 2025, 12:59 - SWBNO Offers Limited-Time Late Fee Waiver for Customers with Past-Due Balances

Customers can enroll in a payment plan today through August 31 to catch up without added fees New Orleans, LA — The Sewerage and Water Board of New Orleans (SWBNO) is giving customers with past-due balances a chance to get back on track this summer— without paying late fees. From now through August 31, customers who enroll …

Tuesday, June 3 2025, 09:45 - Precautionary Boil Water Advisories Lifted for Limited Parts of New Orleans East

New Orleans, LA - The Sewerage and Water Board of New Orleans (SWBNO), in consultation with the Louisiana Department of Health (LDH), has canceled the precautionary boil water advisory for a limited portion of New Orleans East which includes: Hayne Blvd from Paris Rd to Read Blvd Paris Rd from Hayne Blvd to I-10 Service Rd I-10 …

Monday, June 2 2025, 15:01 - Testing in Progress: Precautionary Boil Water Advisory for Limited Parts of New Orleans East

New Orleans, LA - Sewerage & Water Board of New Orleans (SWBNO), in consultation with the Louisiana Department of Health (LDH), is testing water quality samples, which may take up to 24 hours to achieve results. Until clear test results are back, a precautionary boil water advisory (BWA) remains in effect for a limited portion of …

Monday, June 2 2025, 10:39 - Precautionary Boil Water Advisory for Limited Parts of New Orleans East

The Sewerage and Water Board of New Orleans (SWBNO), in consultation with the Louisiana Department of Health (LDH) has issued a precautionary boil water advisory (BWA) for a limited portion of New Orleans East, which includes: Hayne Blvd from Paris Rd to Read Blvd Paris Rd from Hayne Blvd to I-10 Service Rd I-10 Service Rd from Paris Rd …

Sunday, May 25 2025, 20:07 - SWBNO response to the Entergy Power Outage

New Orleans, LA - The Sewerage and Water Board of New Orleans is aware of the power outage affecting certain areas of Orleans Parish. We are actively communicating with Entergy New Orleans to assess the situation and coordinate response efforts. At this time, we can confirm that the Carrollton Water Plant and our water treatment …

Monday, May 5 2025, 16:14 - SWBNO Provides Operations Status Ahead of Inclement Weather

New Orleans, LA - The Sewerage and Water Board of New Orleans (SWBNO) closely monitors significant weather events when forecasted. As inclement weather is anticipated, SWBNO’s focus is to ensure that we have the power capacity, personnel, and operational strategies to manage the anticipated weather conditions. As part of our …

Wednesday, April 23 2025, 14:08 - The Sewerage and Water Board of New Orleans Announces New Executive Director Randy Hayman

NEW ORLEANS, LA - The Sewerage and Water Board of New Orleans (SWBNO) is pleased to announce Randy Hayman as its new executive director following an extensive national search and interview process led by SWBNO’s Board of Directors. Hayman comes to New Orleans with a storied career, including his service as commissioner and CEO of …

Tuesday, April 22 2025, 12:05 - Sewerage and Water Board Update on Turbine 4 and Pumping and Power Status

New Orleans, LA - In anticipation of this continued expected rainfall, the Sewerage and Water Board of New Orleans (SWBNO) is notifying all customers that Turbine 4 is out of service, reducing SWBNO’s 25Hz power generation capacity to 51.5 MW. SWBNO teams and contractors have been engaged to address the issue. Turbine 4 is …

Tuesday, April 15 2025, 15:30 - SWBNO Announces Finalists for Executive Director Following National Search

NEW ORLEANS, LA - The Sewerage and Water Board of New Orleans (SWBNO) today announced two finalists for the position of Executive Director following a national search led by executive recruitment firm Raftelis. A total of 68 candidates applied for the position. After a comprehensive screening process, the Board’s Ad Hoc Committee …

Wednesday, April 2 2025, 14:06 - SWBNO Announces Board of Directors Vacancies

NEW ORLEANS, LA— The Sewerage and Water Board of New Orleans (SWBNO) is accepting applications for citizen member seats on its Board of Directors that will become vacant this spring: Council District C Representative (vacancy effective March 27, 2025) Consumer/Community Advocate (vacancy effective March 27, 2025) Applicants …

Thursday, March 20 2025, 15:13 - Update: Precautionary Boil Water Advisories Lifted for Limited Parts of New Orleans East

New Orleans, LA - The Sewerage and Water Board of New Orleans (SWBNO), in consultation with the Louisiana Department of Health (LDH), has canceled the precautionary boil water advisory for a limited portion of New Orleans East which includes: Hayne Blvd from Paris Rd to Vanderkloot Ave Paris Rd from Hayne Blvd to I-10 Service Rd I-10 …

Wednesday, March 19 2025, 16:39 - EXPANDED - Testing in Progress: Precautionary Boil Water Advisory for Limited Parts of New Orleans East

Update: After the initial fire hydrant repair, additional work was identified which caused pressure fluctuation in our system. Pressures briefly dropped below 20 pounds per square inch (psi) resulting in an expansion of the impacted area. Testing is ongoing for the original and expanded impacted area. Until clear test results are back, …

Wednesday, March 19 2025, 09:58 - Precautionary Boil Water Advisory for Limited Parts of New Orleans East

New Orleans, LA - The Sewerage and Water Board of New Orleans (SWBNO), in consultation with the Louisiana Department of Health (LDH) has issued a precautionary boil water advisory (BWA) for a limited portion of New Orleans East, which includes: Hayne Blvd from Paris Rd to Read Blvd Paris Rd from Hayne Blvd to I-10 Service Rd I-10 …

Monday, February 10 2025, 16:32 - Traffic Advisory: Multiple Lane Closures on S. Claiborne Ave for Paving Restoration

New Orleans, LA - The Sewerage and Water Board of New Orleans (SWBNO) contractor, Cycle Construction, will implement multiple lane closures on S. Claiborne Ave. to accommodate paving operations as the final portion of the Transmission Main project, TM011 - S. Claiborne Louisiana Ave. to Third St. Paving operations will last …

Monday, February 3 2025, 14:54 - Ghassan Korban to Step Down as Executive Director of SWBNO, Leaving a Legacy of Innovative Leadership and Strategic Progress

NEW ORLEANS, LA - After over six years of transformative leadership, Ghassan Korban, Executive Director of the Sewerage and Water Board of New Orleans (SWBNO), has announced his decision to resign, effective May 2, 2025. Korban's leadership has been instrumental in stabilizing the utility, enhancing service delivery, and fostering a …

Tuesday, January 28 2025, 14:41 - Precautionary Boil Water Advisories Lifted for Multiple Areas in New Orleans East and Venetian Isles

New Orleans, LA - The Sewerage and Water Board of New Orleans (SWBNO), in consultation with the Louisiana Department of Health (LDH), has canceled the precautionary boil water advisory for the areas within New Orleans East and Venetian Isles which included: New Orleans East: Old Gentilly Rd from Jourdan Rd to Elaine St, Elaine St to …